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cdordvddrivemissing [2013/01/28 04:29] (current) – created - external edit 127.0.0.1
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 +====== Your CD/DVD drive is missing or is not recognized by Windows or other programs  ======
 +
 +I recommend backing up your registry (at least the keys being edited) before making any changes. Here is a link to Microsoft's KB article on backing up the registry:<br />
 +http://support.microsoft.com/kb/322756/
 +
 +===== Microsoft Windows Vista =====
 +<script type''"text/javascript">
 +                loadTOCNode(2, 'resolution');
 +            </script>
 +  - Click**Start**, and then click**All Programs**.
 +  - Click**Accessories**, and then click**Run**.
 +  - Type regedit, and then click**OK**. If you are prompted for an administrator password or for a confirmation, type the password, or click**Allow**.
 +  - In the navigation pane, locate and then click the following registry subkey:<div class''"indent">HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}</div>
 +  - In the right pane, click**UpperFilters**. <br /><br />**Note** You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click**UpperFilters** only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
 +  - On the**Edit** menu, click**Delete**.
 +  - When you are prompted to confirm the deletion, click**Yes**.
 +  - In the right pane, click**LowerFilters**.<br /><br />**Note** If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.<br />
 +  - On the**Edit** menu, click**Delete**.
 +  - When you are prompted to confirm the deletion, click**Yes**.
 +  - Exit Registry Editor.
 +  - Restart the computer.
 +===== Microsoft Windows XP =====
 +<script type''"text/javascript">
 +                loadTOCNode(2, 'resolution');
 +            </script>
 +  - Click**Start**, and then click**Run**.
 +  - In the**Open** box, type regedit, and then click**OK**.
 +  - In the navigation pane, locate and then click the following registry subkey:<div class''"indent">HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}</div>
 +  - In the right pane, click**UpperFilters**. <br /><br />**Note** You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click**UpperFilters** only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
 +  - On the**Edit** menu, click**Delete**.
 +  - When you are prompted to confirm the deletion, click**Yes**.
 +  - In the right pane, click**LowerFilters**. <br /><br />**Note**  If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further.<br />
 +  - On the**Edit** menu, click**Delete**.
 +  - When you are prompted to confirm the deletion, click**Yes**.
 +  - Exit Registry Editor.
 +  - Restart the computer.
 +
 +-- FredPettis - 21 Apr 2009
  
cdordvddrivemissing.txt · Last modified: 2013/01/28 04:29 by 127.0.0.1